FAQ
Quality That Speaks for Itself
Why Nouthrive?
There are replicas — and then there's Nouthrive.
We don’t cut corners. We don’t compromise. We craft sneakers that feel like the real thing because they’re made with the same level of care, precision, and passion that real sneaker lovers expect.
While others settle for "good enough," we go all-in on quality, comfort, and details that hold up — in your hand, on your feet, and under scrutiny.
And when thousands already made the smart choice, you know you're not just buying sneakers — you're stepping into something better.
Are your sneakers authentic?
We’re not official — we’re honest.
Our sneakers are high-end 1:1 Super Copies, made for true sneaker lovers who value quality and detail.
We use premium materials and luxury-grade craftsmanship to deliver a product that doesn’t just look like the original — it feels like it too.
You get the real vibe, the real weight, and the real experience — just without the retail price tag.
Will people be able to tell it’s not the real thing?
Even the biggest sneakerheads can barely tell.
Our sneakers are crafted to mirror retail pairs down to the smallest details — stitching, shape, materials, sole texture, and even the box.
We work with one of the most respected Super Copy suppliers in the game, and we take quality seriously.
When you wear them, you're not just wearing replicas — you're wearing confidence.
What sizes do you offer and how do they fit?
EU sizes 36–47 – crafted to fit like retail
Our sneakers follow standard Jordan sizing and fit true to retail, so you can order your usual size with confidence.
If you’re between sizes or unsure, we recommend going half a size up for extra comfort.
Still not sure? Just reach out — we’ll help you find the perfect fit, like a sneakerhead version of Cinderella. Our team actually cares, and we want every pair to feel just right.
Shipping, No Surprises
Is the price I see the final amount I’ll pay?
No extras, no surprises — The price you see is the price you pay.
We take care of the full process from the moment you order until your sneakers are at your doorstep — with no unexpected charges or added fees along the way.
Our logistics team handles everything behind the scenes to keep it simple, safe, and hassle-free.
Where do you ship from and how long does it take?
Fast and secure shipping from our Asia-based warehouses.
We process and prepare every order within 7 business days — including a full quality check before dispatch. Most deliveries arrive within 7–14 business days, depending on your location.
Shipping from Asia is what allows us to keep prices low while maintaining sky-high quality — all with smooth, trackable, and discreet delivery every step of the way.
Do you ship worldwide?
Yes — we deliver globally with full tracking and care.
We ship to most countries around the world using trusted couriers and secure packaging. Most orders arrive within 7–14 business days, depending on your location.
For more remote areas, delivery may take a bit longer — but rest assured, we’re doing everything we can to get your sneakers to you as fast as possible.
You’ll receive full tracking so you can stay informed from dispatch to delivery.
We’re here for you
What if the sneaker I want isn’t listed on your site?
Can’t find it? We’ll do everything to help you get it.
If there's a specific sneaker you're after and it's not currently listed — just reach out.
Our team will personally check availability and do everything possible to help you get the pair you’ve been dreaming of. We’re here
Can I cancel my order if I change my mind?
Changed your mind? We've got you covered.
We do our best to process every order fast — usually within 1–2 business days. If you need to cancel, just contact us as soon as possible.
If your order hasn’t been submitted to our logistics team yet, we’ll gladly cancel it and issue a full refund.
If it’s already in process or on its way, no worries — you’ll still be able to return it once it arrives. We’ll guide you through it step by step.
Can I return or exchange my order?
Of course — you can return your order within 7 days of delivery.
If something doesn’t feel right, we’re here to make it right. We accept returns and exchanges within 14 days, as long as the sneakers are unworn and in their original packaging.
Just reach out to us — we’ll walk you through the process and make sure everything is smooth, simple, and centered around getting you what you need.
We’re with you, and your satisfaction means everything to us.
What if something arrives damaged?
No worries — we’ll replace it. Fast.
We carefully inspect every pair before shipping, but if something arrives damaged or not as expected — just let us know within 3 days of delivery.
We'll guide you through the return process and provide a replacement as soon as the original item is sent back.
Our team is here to help every step of the way, and our priority is to make sure you get exactly what you ordered, in perfect condition — no stress, no surprises.
Safe. Simple. Trusted.
Is it safe to shop here?
Absolutely — every checkout is encrypted, secure, and backed by trusted payment providers.
Our entire checkout process is secured with advanced SSL encryption and meets PCI-compliance standards — meaning your data is always protected.
We accept all major credit cards including Visa, Mastercard, American Express, and more — as well as PayPal for extra flexibility and peace of mind.
Every order is processed through verified gateways to ensure a safe, smooth, and reliable experience from start to finish.
What payment methods do you accept?
We accept all major cards — plus PayPal for extra flexibility.
You can pay with all major credit and debit cards including Visa, Mastercard, American Express, and more.
We also offer PayPal at checkout for added flexibility and buyer protection.
No matter how you choose to pay, your transaction is encrypted, secure, and handled through verified payment gateways.